Petra amidst her pebbles on the beach

Malin  Pebbles General Information Page

You find here Information on the following:

Ordering, Payment

Shipping, Insurance

Return Policy

Privacy Statement

Copyright

Disclaimer

Ordering and Payment:

Petra in her workshop at the grinding wheels
Jewelry and Tea light holder by Malin Pebbles

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The prices shown on my pages are Euro net without tax. Additional € 5.00, € 9.00 or € 15.00 (depending on the weight of the item) for postage including € 4.00 for insurance are shown on the check-out page.

 

As you press the check-out button beside one item, you are directed to the secure PayPal payment site where you can pay securely with your credit card. Payment is in Euro but the amount will be debited from your card in your denominated currency. You are not asked to set up a Paypal account. If you are already registered with Paypal you log in as usual. If you are not you just go on filling in your shipping address and payment datails. Your e-mail address is helpful if there is anything I need to let you know, be it about the item you ordered or about the delivery of it. This check-out is for one purchased item only, if you would  like to buy more then one just click another pay button. With completing check-out you have ordered the item.

             Shipping and Insurance

It will be the day after your order that I get confirmation of your payment and your shipping address from PayPal. If I get several orders to the same address at the same time I will refund the postage for every item that goes into the same package with the first one (up to the weight limit for one package). Once I have recieved your full payment, I'll hurry to the post office to let you have your purchase as quick as possible!

Shipping will be by AnPost, the Irish national service. It takes 2-4 days within Europe or about 10 days to arrive in the USA. If you require a speedier service I will use DHL. Please send me a quick e-mail (petra @ malinpebbles.com) or phone me (00353 74 9381432) and I will quote you the cost of it.

My products are packaged well when I send them and so far never was anything broken or lost on transport. However, I cannot be held responsible for items lost, damaged or not received once they have been mailed. AnPost offers Insurance only in connection with Registered Mail. Therefore all postage includes the fee for Registered Mail. You may request an extra Insurance for € 4.00, please add this to your payment. Price for insurance with DHL shipping will be quoted together with the postage.

             Return Policy

I take pride in producing best quality items you can enjoy for many years. Generally speaking, I accept no returns or exchanges unless I shipped the incorrect product or the product has been faulty before shipping. However, please note that customer service and customer satisfaction is important to me. On a case-by-case basis I will do everything I can to ensure that you, the customer, will remain a satisfied customer.

I will be glad to help you buy what you want the first time. Please contact me by e-mail (petra @ malinpebbles.com) or telephone (00353 74 9381432) with any questions prior to purchase. During the checkout process you'll find that there is a comment section provided for any feedback from you.

             Privacy Statement

Any information I get via PayPal from you (i.e. shipping address, phone number, e-mail address) comes encrypted and is solely used for the purpose of contacting you as a customer of Malin Pebbles. I will not disclose any of your details to third parties for any reasons, so you can rest assured that they are safe with Malin Pebbles.

             Copyright

Please note that with all original items (whether mine, or another artist's), the design is protected by copyright laws, and can not be reproduced, unless express written consent is given, directly by that artist. The copyright is retained by the artist, and is not transferred with purchase! It is illegal to buy my cut stone items with the intent to copy the design! All designs for my stone jewellery and other stone items I offer, are original and copyright protected. I do not grant permission to copy my design, layout, original artwork, description, photos, ideas, placement, text, etc., in any manner, nor form! I do not sell under any other name then Malin Pebbles, nor have I authorized duplication of my designs, or ideas.

             Disclaimer

Please note that I can not be held responsible for customs fees charged by individual countries, also I can not be held responsible for items lost, damaged or not received once they have been mailed. All sales are final, unless my item description has been misleading or in error, or the product has been faulty before shipping.

 

Please click and read the full disclaimer here:  disclaimer Use the link at the bottom of the disclaimer page or the back-button of your browser to return to Malin Pebbles.

Postage for ...

(weight incl. packaging)

 

...Items up to 100g

postage = € 6.75

...Items up to 250g

postage = € 7.50

...Items up to 500g

postage = € 9.00

...Items up to 1000g

postage = € 15.00

(incl. charge for registered Mail)

 

 

See "Shipping" for postage refunds.

 

...DHL courier service:

please contact me for quotation of postage and insurance.

 

I will only post items that have been paid in full!

special offer

Stone from Ballyliffin  Necklace     € 63.00 NOW   € 48.00